Since the majority of our business is done outside of a 100 mile radius of Nashville, it seems that we are constantly getting questions about what the proper protocol is for getting your parts to us. This is an excellent question and while there are a number of ways you can get your parts to us, we are going to discuss the important aspects of shipping your parts in for restoration.
The first thing you will need to do, is type or write out a detailed list of the parts you are shipping in for restoration. Granted, you don’t need to list the OEM part number and get that detailed, but just a description of the part will do. An example would be “two rocker moldings” or “one upper windshield header trim.” That way once the box arrives, we can compare your list to what has arrived in the box to make sure we are all on the same page.
Next, you will want to include your contact information on this list. It is highly recommended that you include your name, address, telephone number, email address if you have one, and what the parts go to. It is pretty easy to understand why all of the aforementioned contact information is requested, but there is another reason for requesting the email address. We get so many orders through our doors every day that we are unable to call everyone regarding the parts they send in. Your email address will allow us to contact you with a detailed quote instantly after the quote has been generated. As you can imagine, by having your quote emailed to you, you will be able to find out the cost and authorize the job quicker than having the quote mailed to you.
Now that you have created a packing sheet listing the parts and your contact information, you will want to box up or crate up your parts for transport to Advanced Plating. If you plan to send in a whole cars worth of parts, it is highly recommended that you build a wood crate and ship the crate by freight carrier. This is not only more cost effective, but we will be able to reuse the crate when shipping your restored parts back to you. This also means that you will want to build your crate oversize to allow for the restored parts being wrapped in layers of bubble wrap.
UPS suggests that there should be four inches of clearance around the contents of the box on all sides. Even though the parts you are sending in probably need restoration, they are still probably very hard to replace. You will want to pack your parts and ship them in an appropriate sized box. Do not just through everything in a box without any packing material or put way more weight in one box than the cardboard can support. Failing to properly pack a box or over-packing a box, usually results in damaged packages arriving at our door.
Nine out of ten times an over-packed box or a box with no packing material will arrive from UPS with a hole in the box or looking like something a grizzly bear played volleyball with. This is another time when your detailed packing list will come in handy. If a box ever arrives damaged or opened, we can look at your packing list and compare it to the contents of the box. This way if anything is missing we can contact you immediately and you can file a claim with UPS.
While there could easily be a book written on shipping your parts, we have highlighted the most important aspects. We hope that you find this information helpful and as always, should you have any questions or concerns feel free to give us a call or send us an email.